Go beyond phone calls and let customer reach you via SMS, IM, Email, Chat or Social Media and manage the interactions in your customer preferred communication channels. With intelligent Skill-based Routing, Call Recording and extensive Real Time and Historical Reporting tools increase your operational productivity.

Go beyond phone calls and let customer reach you via SMS, IM, Email, Chat or Social Media and manage the interactions in your customer preferred communication channels. With intelligent Skill-based Routing, Call Recording and extensive Real Time and Historical Reporting tools increase your operational productivity.

has been passionately delivering customized business solutions, application management and support services with stringent quality benchmarks that help organizations accelerate revenue growth, increase market penetration, optimize operating costs and improve employee productivity, by embedding experience oriented solutions in their business processes.

At the same time, it prides itself at being able to deliver best of breed solutions through its key technology alliance partners to pro-vide "End to End" solutions while ensuring efficient deliveries at significantly reduced time. Its successful engagements include cus-tom-developed client systems and processes, out-of-the-box solutions, middleware and applications that have been configured for standalone as well as integrated environments.